Consumer Vulnerability – Strength In Numbers | Live Webinar | 20 June | 09:30 – 11:00 

With the issue of Consumer Vulnerability continuing to be a core focus for firms and regulators, this webinar will bring together a panel of experts from sectors including; Financial Services, Utilities and Social Housing to look at cross sector experience and learning.

The webinar panel discussion will examine and discuss how different sectors are approaching the issue of increasing consumer vulnerability with a view to identifying common challenges, regulatory requirements and cross sector learning and collaboration. We will also hear first hand the lived experience of someone who has faced personal challenges and kindly agreed to share those experiences and their thoughts on where businesses and we as a society should be focusing.

Agenda

09:30 – 09:35 Introductions
Housekeeping & Agenda
Simon Gregory, Sales Director, Data on Demand

09:35 – 9:50 Lived Experience
Our guest speaker Charlotte Bates shares her own experience and thoughts
 Charlotte Bates, Pure Insight 1628, Lived Experience Advocate

09:50 – 10:10 Presentation
Alternative Data to Support Vulnerability Strategies
Simon Gregory, Sales Director, Data on Demand

10:10 – 10:50 Panel Session
Our panel guests provide their own insights on how firms across different sectors are approaching the challenge.

Anthony Sumner
Connected Data, Director – Data & Analytics

Ian Parry
IDenteg Ltd, Strategic Advisor – Energy Markets

Sonya Scofield
Consumer Vulnerability SME

Frances Harkin
HACT, Head of Services

10:50 – 11:00 Questions / Close 

For more information or to submit a question to the webinar panel | hello@www.dataondemand.co.uk