We were delighted to host our first in a new series of thought leading webinars – Consumer Vulnerability | Strength in Numbers.
We heard from a panel of industry experts from sectors which included Financial Services, Utilities and Social Housing. Guest speaker Lived Experience speaker Charlotte Bates also shared her challenging life experiences which many in the UK are facing right now. Her discussion resulted in a thought-provoking conversation into how businesses can be better equipped to support their vulnerable customers.
Connected Data, Director – Data & Analytics
IDenteg Ltd, Strategic Advisor – Energy Markets
Consumer Vulnerability SME
HACT, Head of Services
Charlotte Bates, Pure Insight 1628, Lived Experience Advocate
To download the recording of the webinar, please click the button below.
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